With the help of WhatsApp, Business brands can connect with their customers instantly without any boundaries and ensure high deliverability and high read rate. No matter how big or small your business is, customer engagement is crucial. WhatsApp Business is an OTT (Over-the-top) chat app that is designed to connect with humans over chat that brings new functionalities and convenience of personal messaging to customer communication. The WhatsApp Chatbots have made it possible to brand your business and seek more customers. It has around 2 billion active users in more than 180 countries so it’s one of the most powerful communication channels. WhatsApp is a popular messaging channel and is widely used all over the world.
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